Time for a quick check-in...
- Did we handle things appropriately?
- How are we doing?
- How would you like us to proceed?
Tell us what you think about rebuildingsociety.com's response to COVID-19 and earn a £10 credit!
We use these consultations to gauge how we are doing and to learn about perceptions of the P2P industry. We try to act on all feedback provided. In the last lender consultation, we asked about your views on the implementation of the IF ISA. Thanks to your feedback, we acted on the following priorities:
- Launched IF ISA accounts
- Improved the website speed (now tracked as a KPI)
- Improved the configuration options for notifications (under settings)
- Published an iPhone app (Android app undergoing maintenance)
- Improved communications about defaulted loans by creating a separate "loan updates" tab
- Launched BuyPal to reduce cash drag
- Launched the BuyBack Guarantee for lenders wanting zero defaults
We appreciate your time, so we'll credit £10 as a promotional credit to your account for taking the time to take our short survey. We are aiming for over 500 responses, so please encourage others to participate.
Terms:
- Credit applies to first 200 eligible responses only
- To be eligible, respondents must have lent to more than one business (on the rebuildingsociety.com platform)
- Promo credit may not be immediately withdrawn; it should be used to bid on a loan or buy a microloan
- Promo credits not used after three months may be reclaimed
- Not applicable to accounts winding down, but is applicable to returning lenders
- Only one response per customer accepted
